Excellent communication is the key to a good business, and for a real estate company such as Happy Homes, it is a critical factor for success.
Happy Homes' real estate agents face many communication barriers on a daily basis. It can either be language deficiencies, lack of knowledge, misunderstandings, or the dreaded, calling a client at a business or inconvenient hours. Phone calls can cause too much conflict and disturbance for clients and can be damaging to a company's reputation.
To address this issue, itext.io provides Happy homes' agents a better method of communication that is clear and concise, easily translatable, less disruptive and more.
About 40% of buyers prefer to communicate with estate agents by text rather than by phone call, but only 15% of agents use SMS as their mode of communication.
itext.io's Enterprise Enhanced Messaging Platform allows Happy Homes' existing phone lines to send SMS as well as share videos and images to customers. The auto-translate feature even allows agents to speak in 21 different languages.
In today's world, almost everyone has a device/smartphone capable of receiving text messages; and about 91% smartphone users always keep their phone within arm’s reach.
Sending notifications, updates, and offers can be a breeze with Happy Homes' New SMART landline numbers, sending SMS instantly to clients with less disruption.
About 98% of text messages are read compared to emails which are only 22%, and most text messages are read in under 5 seconds.
Personalization helps build a stronger relationship with clients. itext.io's Enterprise Enhanced Messaging Platform allows real estate companies like Happy Homes to organize contacts and send a personalized text to their clients from their newly upgraded phone lines.
About 78% of people believe that sending personalized communication shows that companies are interested in building good relationships.
With the Newly SMART phone lines equipped with the innovative auto-response feature, Happy Homes' agents can effectively handle multiple conversation and transaction at once and can even operate 24/7 to qualify leads via text message.
About 49% of buyers expect an instant response when they contact your business.
About 84% of small businesses who have invested in a mobile presence have seen immediate, long-term benefits and new customers.
Excellent communication helps seal the deal for real estate business. With itext.io, Happy Homes have utilized their upgraded SMART phone lines to connect, engage, and interact with their clients conveniently, building trustworthy relationships that yield success.
Provide the best service and convenience for your clients, increase productivity for your agents & staffs, and let your business unlock greater potentials by upgrading your existing phone lines today.
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